IT STAFF SUPPORT
M4B offers 2ND and 3RD support to organizations. These support contracts ensure that your system administrators always have a backup to escalate problems to.
Not only problems can be escalated to our support desk. We also answer your functional questions and escalate software bugs and feature requests to the vendors.
Your end-users can contact us for questions on usage, functionalities on their mobile devices. We will help them in an easy to understand language.
Your VIP users need specific support, our support desk is willing to help them on a 24/7 basis.
Our consultants will on a pre-defined date, come onsite and maintain your EMM/UEM infrastructure on proactive and reactive basis.