Organizations are increasingly relying on the availability of business data on mobile devices, increasing the pressure on the IT departments. We are aware that EMM/UEM is a small aspect of all the work of an IT department and that keeping up in all areas is an almost impossible task.
Does your organization suffer from lack of resources or has it been strategically decided not to manage all IT solutions themselves? Do you want to invest your EMM/UEM environment with a reliable partner? M4B can help with this.
we have seen an increasing demand for full management of the EMM/UEM environments of our customers. This is not only about the necessary updates and upgrades, but all the more so about optimizing the environment, implementing and testing new configurations. Other important aspects are; train helpdesk, CAB and RFC produce documents, keep documentation up to date and proactively advise in the field of UEM/EMM.
Management can be done completely remotely but to promote interaction with users and the IT department is definitely recommended to combine the remote management with fixed day(s) on-site.